{"product_id":"sungold-power-off-grid-solar-kit-10000w-48vdc-120v-240v-lifepo4-20-48kwh-lithium-battery-12-x-450-watts-solar-panels","title":"SunGold Power 10kW Off-Grid Solar Kit – 120\/240V Split-Phase|20.48kWh LiFePO₄|12×450W Panels","description":"\u003ch3\u003eDescription\u003c\/h3\u003e\n\u003ch4 data-start=\"307\" data-end=\"374\"\u003eSUNGOLD POWER 10KW OFF-GRID SOLAR KIT (120\/240V SPLIT-PHASE, 48V)\u003c\/h4\u003e\n\u003cp data-start=\"435\" data-end=\"874\"\u003eThe SunGold Power \u003cstrong data-start=\"453\" data-end=\"466\"\u003eSGR-10K2M\u003c\/strong\u003e is a powerful off-grid solar kit built for customers who want dependable \u003cstrong data-start=\"540\" data-end=\"570\"\u003e120\/240V split-phase power\u003c\/strong\u003e without relying on the grid. This system includes \u003cstrong data-start=\"621\" data-end=\"666\"\u003e10,000W of pure sine wave inverter output\u003c\/strong\u003e, a high-efficiency \u003cstrong data-start=\"686\" data-end=\"707\"\u003e5.4kW solar array\u003c\/strong\u003e, and a long-lasting \u003cstrong data-start=\"728\" data-end=\"773\"\u003e20.48kWh LiFePO₄ server rack battery bank\u003c\/strong\u003e—ideal for running essential home circuits, appliances, and workshop loads with clean, stable energy.\u003c\/p\u003e\n\u003cp data-start=\"876\" data-end=\"1030\"\u003eThis kit is perfect for cabins, rural homes, small off-grid residences, and backup-ready setups that need real split-phase capability with room to expand.\u003c\/p\u003e\n\u003ch4 data-start=\"1037\" data-end=\"1087\"\u003eSERIOUS 120\/240V POWER (10,000W PURE SINE WAVE)\u003c\/h4\u003e\n\u003cp data-start=\"1089\" data-end=\"1289\"\u003eAt the core of this kit are \u003cstrong data-start=\"1117\" data-end=\"1153\"\u003e2 × 5,000W split-phase inverters\u003c\/strong\u003e, delivering a combined \u003cstrong data-start=\"1177\" data-end=\"1209\"\u003e10,000W of continuous output\u003c\/strong\u003e with clean pure sine wave power for both heavy loads and sensitive electronics.\u003c\/p\u003e\n\u003cp data-start=\"1291\" data-end=\"1323\"\u003e\u003cstrong data-start=\"1291\" data-end=\"1323\"\u003eInverter specs (highlights):\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1324\" data-end=\"1583\"\u003e\n\u003cli data-start=\"1324\" data-end=\"1361\"\u003e\n\u003cp data-start=\"1326\" data-end=\"1361\"\u003eAC Output: \u003cstrong data-start=\"1337\" data-end=\"1361\"\u003e10,000W (2 × 5,000W)\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1362\" data-end=\"1399\"\u003e\n\u003cp data-start=\"1364\" data-end=\"1399\"\u003eOutput waveform: \u003cstrong data-start=\"1381\" data-end=\"1399\"\u003ePure Sine Wave\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1400\" data-end=\"1444\"\u003e\n\u003cp data-start=\"1402\" data-end=\"1444\"\u003eOutput voltage: \u003cstrong data-start=\"1418\" data-end=\"1444\"\u003e120\/240VAC split-phase\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1445\" data-end=\"1475\"\u003e\n\u003cp data-start=\"1447\" data-end=\"1475\"\u003eParallel-ready for expansion\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1476\" data-end=\"1515\"\u003e\n\u003cp data-start=\"1478\" data-end=\"1515\"\u003eWiFi monitoring (model includes WiFi)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1516\" data-end=\"1583\"\u003e\n\u003cp data-start=\"1518\" data-end=\"1583\"\u003eBuilt for high-demand household circuits and off-grid reliability\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 data-start=\"1590\" data-end=\"1648\"\u003eHIGH-EFFICIENCY SOLAR ARRAY (12 × 450W PANELS = 5,400W)\u003c\/h4\u003e\n\u003cp data-start=\"1650\" data-end=\"1851\"\u003eIncluded are \u003cstrong data-start=\"1663\" data-end=\"1705\"\u003e12 × 450W monocrystalline solar panels\u003c\/strong\u003e to generate strong daily production and recharge your battery storage efficiently—ideal for everyday off-grid living and dependable backup power.\u003c\/p\u003e\n\u003cp data-start=\"1853\" data-end=\"1882\"\u003e\u003cstrong data-start=\"1853\" data-end=\"1882\"\u003ePanel specs (highlights):\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1883\" data-end=\"2045\"\u003e\n\u003cli data-start=\"1883\" data-end=\"1905\"\u003e\n\u003cp data-start=\"1885\" data-end=\"1905\"\u003ePeak power: \u003cstrong data-start=\"1897\" data-end=\"1905\"\u003e450W\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1906\" data-end=\"1944\"\u003e\n\u003cp data-start=\"1908\" data-end=\"1944\"\u003eSolar cell type: \u003cstrong data-start=\"1925\" data-end=\"1944\"\u003eMonocrystalline\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1945\" data-end=\"2004\"\u003e\n\u003cp data-start=\"1947\" data-end=\"2004\"\u003eHigh efficiency and strong performance in real conditions\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2005\" data-end=\"2045\"\u003e\n\u003cp data-start=\"2007\" data-end=\"2045\"\u003eBuilt for long-term outdoor durability\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 data-start=\"2052\" data-end=\"2100\"\u003eLONG-RUNTIME BATTERY STORAGE (20.48KWH TOTAL)\u003c\/h4\u003e\n\u003cp data-start=\"2102\" data-end=\"2284\"\u003eThis kit includes \u003cstrong data-start=\"2120\" data-end=\"2169\"\u003e4 × 51.2V 100Ah LiFePO₄ server-rack batteries\u003c\/strong\u003e, providing \u003cstrong data-start=\"2181\" data-end=\"2193\"\u003e20.48kWh\u003c\/strong\u003e total energy storage—great for overnight runtime, reserve capacity, and long battery life.\u003c\/p\u003e\n\u003cp data-start=\"2286\" data-end=\"2317\"\u003e\u003cstrong data-start=\"2286\" data-end=\"2317\"\u003eBattery specs (highlights):\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"2318\" data-end=\"2480\"\u003e\n\u003cli data-start=\"2318\" data-end=\"2347\"\u003e\n\u003cp data-start=\"2320\" data-end=\"2347\"\u003eTotal storage: \u003cstrong data-start=\"2335\" data-end=\"2347\"\u003e20.48kWh\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2348\" data-end=\"2397\"\u003e\n\u003cp data-start=\"2350\" data-end=\"2397\"\u003eLiFePO₄ chemistry (safe, stable, long lifespan)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2398\" data-end=\"2442\"\u003e\n\u003cp data-start=\"2400\" data-end=\"2442\"\u003eServer-rack form factor for clean installs\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2443\" data-end=\"2480\"\u003e\n\u003cp data-start=\"2445\" data-end=\"2480\"\u003eGreat for essential + comfort loads\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 data-start=\"2487\" data-end=\"2498\"\u003eBEST FOR\u003c\/h4\u003e\n\u003cul data-start=\"2499\" data-end=\"2729\"\u003e\n\u003cli data-start=\"2499\" data-end=\"2534\"\u003e\n\u003cp data-start=\"2501\" data-end=\"2534\"\u003eOff-grid cabins and small homes\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2535\" data-end=\"2580\"\u003e\n\u003cp data-start=\"2537\" data-end=\"2580\"\u003eEssential household circuits + appliances\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2581\" data-end=\"2626\"\u003e\n\u003cp data-start=\"2583\" data-end=\"2626\"\u003eBackup-ready split-phase power (120\/240V)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2627\" data-end=\"2668\"\u003e\n\u003cp data-start=\"2629\" data-end=\"2668\"\u003eWorkshops, tools, and light equipment\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2669\" data-end=\"2729\"\u003e\n\u003cp data-start=\"2671\" data-end=\"2729\"\u003eCustomers who want a scalable system with strong runtime\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"3107\" data-end=\"3145\"\u003e \u003c\/p\u003e\n\u003cp data-start=\"3205\" data-end=\"3347\"\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0323\/4090\/2025\/files\/01_3037ea20-a80e-44b0-a56f-c081a0ae5630.jpg?v=1687676637\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0323\/4090\/2025\/files\/03_d934f307-f7b6-4457-8e88-395175e529c1.jpg?v=1687665382\"\u003e\u003c\/p\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0323\/4090\/2025\/files\/5KW-_-2_9aef8e72-13e2-443a-9805-bf5c18b6337f_480x480.jpg?v=1687676773\" alt=\"\" style=\"float: none;\"\u003e\u003c\/p\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0323\/4090\/2025\/files\/5KW_f3ddbddc-f700-46d4-8dac-530bf80b395c_480x480.jpg?v=1700039891\" alt=\"5KW.jpg__PID:289ce8e0-df1e-4abc-81d2-be2e7e8bfb22\" style=\"float: none;\"\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0323\/4090\/2025\/files\/100P_d8b52ace-139c-4829-a955-dd76358f0e47_480x480.jpg?v=1739322346\" alt=\"100P.jpg__PID:70041419-25c6-4adc-81f5-9cc0c52a1e4f\" style=\"float: none;\"\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0323\/4090\/2025\/files\/450W_480x480.jpg?v=1739328670\" alt=\"450W.jpg__PID:9b65c671-0554-475a-8199-5a156c6e1c56\" style=\"float: none;\"\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003ch3\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-dad7d96a-7fff-eebf-0881-28626877f0d0\"\u003e\u003cspan\u003eWhat's in the Box\u003c\/span\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul class=\"sc-dJjagV jltBaN pf-46_\" data-pf-type=\"List\"\u003e\n\u003cli class=\"sc-epAKVu cUVPnF pf-47_ pf-text-1\" data-pf-type=\"List.Item\"\u003e\u003cspan class=\"sc-eHsEgk daFpEa pf-49_\" data-pf-type=\"Text\"\u003e2 X 5000 Watt 48V DC 120V\/240V Output with Wifi Model \u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"sc-epAKVu cUVPnF pf-50_ pf-text-1\" data-pf-type=\"List.Item\"\u003e\u003cspan class=\"sc-eHsEgk daFpEa pf-52_\" data-pf-type=\"Text\"\u003e12 X 450 Watt Monocrystalline Solar Panels\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"sc-epAKVu cUVPnF pf-53_ pf-text-1\" data-pf-type=\"List.Item\"\u003e\u003cspan class=\"sc-eHsEgk daFpEa pf-55_\" data-pf-type=\"Text\"\u003e4 X 100AH 51.2V Lifepo4 Battery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"sc-epAKVu cUVPnF pf-56_ pf-text-1\" data-pf-type=\"List.Item\"\u003e\u003cspan class=\"sc-eHsEgk daFpEa pf-58_\" data-pf-type=\"Text\"\u003e2 Sets X 50 Feet, Solar Extension Cables-Inverter PV input\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"sc-epAKVu cUVPnF pf-59_ pf-text-1\" data-pf-type=\"List.Item\"\u003e\u003cspan class=\"sc-eHsEgk daFpEa pf-61_\" data-pf-type=\"Text\"\u003e12 X Sets of Mounting Z-Brackets \u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"sc-epAKVu cUVPnF pf-62_ pf-text-1\" data-pf-type=\"List.Item\"\u003e\u003cspan class=\"sc-eHsEgk daFpEa pf-64_\" data-pf-type=\"Text\"\u003e2 X 200A DC Breaker\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"sc-epAKVu cUVPnF pf-65_ pf-text-1\" data-pf-type=\"List.Item\"\u003e\u003cspan class=\"sc-eHsEgk daFpEa pf-67_\" data-pf-type=\"Text\"\u003e2 X 25A PV Breaker\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan class=\"sc-eHsEgk daFpEa pf-67_\" data-pf-type=\"Text\"\u003eDownloads\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan class=\"sc-eHsEgk daFpEa pf-67_\" data-pf-type=\"Text\"\u003e\u003cstrong\u003e\u003cspan class=\"sc-eHsEgk daFpEa pf-62_\" data-pf-type=\"Text\"\u003eUser Manual:\u003c\/span\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul class=\"sc-dJjagV jltBaN pf-101_\" data-pf-type=\"List\"\u003e\n\u003cli class=\"sc-epAKVu cUVPnF pf-102_ pf-text-1\" data-pf-type=\"List.Item\" data-target=\"_blank\" data-href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0323\/4090\/2025\/files\/5000W_SPH5048P-20250424.pdf?v=1745462730\"\u003e\n\u003ci data-pf-type=\"Icon\" class=\"sc-fThTNe inUWiX pf-103_ pf-icon-1 pfa pfa-star\"\u003e\u003c\/i\u003e\u003cspan class=\"sc-eHsEgk daFpEa pf-104_\" data-pf-type=\"Text\"\u003e\u003ca href=\"https:\/\/cdn.shopifycdn.net\/s\/files\/1\/0323\/4090\/2025\/files\/SPH504880A-Manual_sungoldpower.pdf\" target=\"_blank\"\u003e5000 Watt Pure Sine Wave Inverter\u003c\/a\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli class=\"sc-epAKVu cUVPnF pf-105_ pf-text-1\" data-pf-type=\"List.Item\" data-target=\"_blank\" data-href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0323\/4090\/2025\/files\/SG48100P_241122_42e6e869-4c34-41c0-b654-1e5c60a7ebda.pdf\"\u003e\n\u003ci data-pf-type=\"Icon\" class=\"sc-fThTNe inUWiX pf-106_ pf-icon-1 pfa pfa-star\"\u003e\u003c\/i\u003e\u003cspan class=\"sc-eHsEgk daFpEa pf-107_\" data-pf-type=\"Text\"\u003e\u003ca href=\"https:\/\/sungoldpower.com\/products\/48v-100ah-server-rack-lifepo4-lithium-battery-sg48100p\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopifycdn.net\/s\/files\/1\/0323\/4090\/2025\/files\/219551-48100P.pdf\" target=\"_blank\"\u003eLifePo4 5.12KWH Lithium Battery\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopifycdn.net\/s\/files\/1\/0323\/4090\/2025\/files\/12V24V_LiFePO4_BatteryInstruction-20221103.pdf\" target=\"_blank\"\u003e\u003c\/a\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli class=\"sc-epAKVu cUVPnF pf-108_ pf-text-1\" data-pf-type=\"List.Item\" data-target=\"_blank\" data-href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0323\/4090\/2025\/files\/182Mono450W-SG450WM-20250120.pdf?v=1737360453\"\u003e\n\u003ci data-pf-type=\"Icon\" class=\"sc-fThTNe inUWiX pf-109_ pf-icon-1 pfa pfa-star\"\u003e\u003c\/i\u003e\u003cspan class=\"sc-eHsEgk daFpEa pf-110_\" data-pf-type=\"Text\"\u003e\u003ca href=\"https:\/\/sungoldpower.com\/collections\/solar-panel\/products\/415w-mono-black-solar-panel\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0323\/4090\/2025\/files\/182Mono450W-SG-450WM-20231129.pdf?v=1701692818\u0026amp;_gl=1*1rd8w4m*_ga*MTk2OTk3OTk2NS4xNzM3MDc4NjUw*_ga_0BK6F6GXYF*MTczNzQyNTMxMy43LjEuMTczNzQyNjk2NC42MC4wLjA.\" target=\"_blank\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0323\/4090\/2025\/files\/182Mono450W-SG450WM-20250120.pdf?v=1737360453\" target=\"_blank\"\u003e450Watts Solar Panels\u003c\/a\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan class=\"sc-eHsEgk daFpEa pf-110_\" data-pf-type=\"Text\"\u003e\u003cstrong\u003e\u003cspan class=\"sc-eHsEgk daFpEa pf-105_\" data-pf-type=\"Text\"\u003eWiring Diagram:\u003c\/span\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul class=\"sc-dJjagV jltBaN pf-114_\" data-pf-type=\"List\"\u003e\n\u003cli class=\"sc-epAKVu cUVPnF pf-115_ pf-text-1\" data-pf-type=\"List.Item\" data-target=\"_blank\" data-href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0323\/4090\/2025\/files\/SGR-10K2M_WIRING_DIAGRAM_241107.pdf\"\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0323\/4090\/2025\/files\/SGR-10K2M_WIRING_DIAGRAM_241107.pdf\" target=\"_blank\"\u003e\u003cspan class=\"sc-eHsEgk daFpEa pf-117_\" data-pf-type=\"Text\"\u003eThe wiring diagram of SGR-10K2M-240V\u003c\/span\u003e\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWarranty\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003eAt King of Generators, we’re proud to be a verified dealer of Sungold Power products. We are committed to providing exceptional customer service and ensuring your satisfaction with every purchase. Please review our warranty and return policies below, which are in line with Sungold Power’s official terms.\u003c\/p\u003e\n\u003ch4\u003e\n\u003cbr\u003e\u003cstrong\u003eWarranty Coverage\u003c\/strong\u003e\u003cbr\u003e\n\u003c\/h4\u003e\n\u003cp\u003eSungold Power offers a warranty period ranging from 1 to 25 years, depending on the specific product. The warranty period begins on the original date of purchase by the end consumer.\u003cbr\u003eTo validate the warranty, customers must provide proof of purchase, such as the original sales receipt or another acceptable form of documentation.\u003c\/p\u003e\n\u003ch4\u003e\n\u003cstrong\u003e30-Day Return Policy\u003c\/strong\u003e\u003cbr\u003e\n\u003c\/h4\u003e\n\u003cp\u003eWe offer a 30-day return window on Sungold Power products. Returns are accepted under the following conditions:\u003cbr\u003eReturn shipping will be covered by Sungold Power for the following reasons:\u003cbr\u003eCarrier damage\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDefective or faulty product\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eProduct not as described or advertised\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIncorrect item shipped\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdditional product received in error\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eFor all other return reasons, the customer is responsible for round-trip shipping costs. Note: Free shipping promotions apply only within the continental United States.\u003c\/p\u003e\n\u003ch4\u003e\n\u003cbr\u003e\u003cstrong\u003eReturn Conditions\u003c\/strong\u003e\u003cbr\u003e\n\u003c\/h4\u003e\n\u003cp\u003eTo qualify for a return:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eItems must be unused, unmodified, and undamaged\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eItems must be in original packaging\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eReturn requests must be made within 30 days of delivery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eReturns requested after 30 days may be considered on a case-by-case basis and require special approval.\u003cbr\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eBefore sending a return, please email our team at info@kinggenerators.com\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003ewith the following:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOrder number\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003ePhoto or video evidence (if applicable)\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOriginal packaging and item details\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003e\n\u003cbr\u003e\u003cstrong\u003eRefunds\u003c\/strong\u003e\u003cbr\u003e\n\u003c\/h4\u003e\n\u003cp\u003eAfter your return is received and inspected, we will notify you regarding the status of your refund. If approved, the refund will be issued to your original payment method within several business days.\u003c\/p\u003e\n\u003ch4\u003e\n\u003cbr\u003e\u003cstrong\u003eOrder Cancellations\u003c\/strong\u003e\u003cbr\u003e\n\u003c\/h4\u003e\n\u003cp\u003eOrders may be canceled for a full refund within 72 hours of placement, provided the order hasn’t yet shipped. If the item has already shipped, the customer will be responsible for return shipping costs.\u003c\/p\u003e\n\u003ch4\u003e\n\u003cbr\u003e\u003cstrong\u003eUsed Product Warranty\u003c\/strong\u003e\u003cbr\u003e\n\u003c\/h4\u003e\n\u003cp\u003eFor used products, the warranty coverage is as follows:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWithin 30 days of purchase: Sungold Power covers all shipping and repair costs for naturally occurring issues.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eWithin 1 year of purchase: Sungold Power covers repair costs; the customer covers round-trip shipping.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003ePlease note that Sungold Power is not responsible for after-sale service of products purchased outside of authorized dealers. Accessories may be purchased separately, but after-sale support for accessories is limited.\u003c\/p\u003e\n\u003ch4\u003e\n\u003cbr\u003e\u003cstrong\u003eWarranty Exclusions\u003c\/strong\u003e\u003cbr\u003e\n\u003c\/h4\u003e\n\u003cp\u003eWarranty does not cover:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDamage from misuse, abuse, or modification\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAccidental damage\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUnauthorized repairs or disassembly\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eProducts used outside of standard consumer use\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eModified products will be returned at the customer’s expense.\u003c\/p\u003e\n\u003ch4\u003e\n\u003cbr\u003e\u003cstrong\u003eReplacements\u003c\/strong\u003e\u003cbr\u003e\n\u003c\/h4\u003e\n\u003cp\u003eIf your product fails to operate within 30 days, Sungold Power will issue a replacement, which inherits the original product’s warranty period. If the issue is caused by improper use, only troubleshooting assistance will be provided. Replacement parts under warranty will be sent upon request.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eIf you have any further questions about our warranty or return policies, please don’t hesitate to contact our support team \u003cbr\u003eEmail: \u003ca rel=\"noopener\" href=\"mailto:info@kinggenerators.com\" target=\"_blank\"\u003einfo@kinggenerators.com\u003c\/a\u003e\u003cbr\u003ePhone: (855) 799 - 2943 , Mon-Fri 9am-5pm (PST)\u003c\/p\u003e","brand":"SunGold Power","offers":[{"title":"Default Title","offer_id":40818920685603,"sku":"SGR-10K2M","price":10999.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0707\/6052\/9955\/files\/SungoldPower-10000W48VDC120V240V-LifePO420.48KWHLithiumBattery12X450_1.webp?v=1746907929","url":"https:\/\/kingofgenerators.com\/products\/sungold-power-off-grid-solar-kit-10000w-48vdc-120v-240v-lifepo4-20-48kwh-lithium-battery-12-x-450-watts-solar-panels","provider":"King of Generators","version":"1.0","type":"link"}